Clear, honest, and stress-free guidelines on how TourLives protects and respects your personal data.
TourLives Travel respects your privacy and is committed to protecting the personal information you share with us when you browse our website, ask for information, subscribe to updates, or book a tour or travel service.
We may collect your name, email address, phone number, nationality, travel dates, hotel or pickup details, booking preferences, payment status, messages, and technical information such as IP address, browser type, and pages visited.
We use your information to respond to requests, arrange bookings, provide customer support, process payments, send confirmations, improve our services, prevent misuse, and comply with legal or operational obligations.
We only share information when needed to deliver your travel service, such as with guides, transportation providers, hotels, payment processors, or legal authorities when required. We do not sell your personal information.
Our website may use cookies and analytics tools to understand site performance and improve the visitor experience. You can manage cookies through your browser settings.
We use reasonable administrative and technical measures to protect your information. We keep data only for as long as needed for bookings, accounting, support, legal compliance, and legitimate business records.
You may ask us to update, correct, or delete your personal information where applicable. You may also unsubscribe from marketing messages at any time.
If you have questions about this Privacy Policy or your personal information, please contact TourLives Travel through the contact page or our listed support channels.
Contact our support team in Hurghada on WhatsApp or send us an email. We respond in minutes and will instantly assist you with any privacy questions.